Terms of service

Terms of Service

By accessing this website and placing an order, you agree to the following terms and conditions.

Products & Orders
All products are made to order. By placing an order, you confirm that all details provided (including names and custom text) are correct.

We reserve the right to refuse or cancel any order if necessary.

Personalisation
Customers are responsible for entering correct spelling and details for personalised items. If an error is made, please contact us immediately. Changes cannot be guaranteed once production has begun.

Pricing & Payments
All prices are listed in GBP (£). We reserve the right to update prices at any time without prior notice.

Payment must be completed in full before an order is processed.

Returns & Refunds
Due to the personalised nature of our products, we do not accept returns or refunds unless the item is faulty or incorrect.

If there is an issue with your order, please contact us and we will work to resolve it.

Product Care
Our products are designed for everyday use. However, we recommend avoiding excessive force, scratching, or intentional peeling to maintain the quality of the design.

Intellectual Property
All designs, images, and content on this website are the property of the business and may not be used or reproduced without permission.

Limitation of Liability
We are not liable for any indirect or incidental damages arising from the use of our products or website.

Changes to Terms
We reserve the right to update or modify these terms at any time. Continued use of the website indicates acceptance of any changes.

Contact Information
If you have any questions regarding these terms, please contact us via our website.