Shipping policy

Shipping Policy

All of our products are made to order. This means each phone case is individually designed and prepared specifically for you.

Processing Time
Orders are typically processed and prepared within 2–4 working days. We aim to dispatch orders on Tuesdays, Fridays, and Sundays.

Shipping Time
Once your order has been dispatched, delivery times may vary depending on your location. Estimated delivery times will be shown at checkout.

Please note that delays may occur during busy periods, and we appreciate your patience as each item is carefully crafted.

Order Tracking
If tracking is available for your order, you will receive the details once your item has been shipped.

Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, please contact us as soon as possible before your order is processed.

Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us and we will do our best to assist you.

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Thank you for your patience and for supporting a made-to-order business.